Saturday, January 31, 2004

31 January, Saturday: Slept until 7:30 AM. Felt decadent. Took my time getting ready and by 8:45 I was on my way to Starbucks. Haven’t been here all week, so it felt good to sit and enjoy a great cup of coffee.

Then to the dry cleaners to pick up my blazers and to the post office to forward a letter addressed to an old tenant.

Spoke to my sister Jane via IM and Jill and the kids on the phone and via IM. It was fun seeing the kids on the webcam and hearing their squeals of delight seeing their Grandma. Loved it.

Talked to one of my bosses (Dan J) via email and we tried to connect by phone but it didn’t work. Too bad. I’ll call him Monday.

I did the rest of my laundry and packed for my trip to the Isle of Man tomorrow. I’ll take a taxi to Manchester Airport. Kev is flying from Liverpool so we’ll meet at the airport on the Isle (don’t know the name of it). We’re staying at a Hilton and Kev assures me it has Internet access. Hooray for that!

POSTED 31 January 9:14 PM UK time

30 January, Friday: Raining (as it does almost every day during the winter), so I decided to take the bus to work. Normally it’s a heavy mist but it’s actual rain today. Walking didn’t appeal to me. That reminds me—I need to buy another umbrella. I brought tow the UK, but lost one and the other one is hardly usable any more. The wind has abused it too much.

Ruth, a young woman who works in our building in the reception area, was on the same bus so we talked. And then walked the several blocks to the office. Ruth told me she was a temp and her job at the business centre was ending soon. She’s a very nice person and does a good job. I told her if something came up—we’d keep her in mind—that one of the reasons I was here was to help the office look at itself and see what we need to run an efficient operation.

The day was really busy but because everyone was in the office, including the two PSIs, Kev and Mandy, I only took one call all day and was able to get a lot done. It’s difficult for me to get used to being in a “bullpen” environment. I’ve been spoiled for too many years with an office. In many ways I really like it. There’s no excuse for anyone not knowing what’s going on in the office…because we all can hear everything.

Toward the end of the day Simon and I did more telephone interviews and filled up 11 February with interviews in Dublin. Hope my work status is cleared up by then so I can fly.

The day was rewarding and fun—I enjoy working in the office.

At home I took it easy. “Talked” to Jill via IM and used my webcam even though the connection was painfully slow. She said the kids will be thrilled to see Grandma. We made plans to connect via IM tomorrow. Night for me, afternoon for them. I can’t wait.

POSTED 31 January 9:09 PM UK time

29 January, Thursday: To bed at 3:15 AM from Ireland and up at 8:30. Decided to work from home.

Jill called. She got bigzoo.com so is calling very inexpensively now. It was great. We spoke about 20 minutes. She’d also spoken to Rob and Beata in Japan.

Big news—she found a cheap flight and may come over to visit me for a long weekend. Todd would keep the kids. I can’t believe it—I’m so excited! And am already planning for fun.

Caught up on email (I think it mates and reproduces while I sleep). Paid bills, went to the dry cleaners, and did grocery shopping. And after a day of mundane activities, I watched TV and went to bed.

Probably the quietest day since arriving and I accomplished a lot (both work-wise and home-wise).

Ordered broadband too and I’m so excited. It will be awesome to be able to connect more quickly—will help with my work tremendously but also will be able to use my webcam to communicate with my family.

I connect right now at 48K, not even 56K. So even though this broadband won’t be as fast as at home, it will be a huge improvement and I’m stoked.

POSTED 2:35 PM UK time

Thursday, January 29, 2004

28 January, Wednesday: Up at 5:30 and once again couldn’t go back to sleep. Shoot. I think I was anxious about having forgotten the resumes. Got up, did my email—quickly because of the price—and got ready for the day. At 7 AM watched the Salon, a reality show that’s on every day in the UK. I’ve sunk to this. Exchanging one addiction for another.

I felt so rotten for leaving the CVs back at the office. Then Simon walked in carrying them. Didn’t know whether to hug him or hit him. I’m grateful he picked them up off my desk. No worries.

We had six interviews and were scheduled to leave at 5:30 PM on the rapid Irish Ferry from the Dublin port. It’ll be good to get home to my little flat.

(Written later…) Lots of good interviews today. But as Simon said, “It’s exhausting being good for seven hours.”

But it looks like I spoke too soon about the ferry. Our 5:30 express ferry was cancelled for repairs (it ran into the wharf in Holyhead Wales.) The only one available is a 9 PM one that won’t get in until 12:30 AM. And if we drove straight through I wouldn’t get home until 3 or 3:30 and Simon an hour after that. So Simon had to cancel his meeting for tomorrow in another part of the UK. And get this—there’s snow there, a highly unusual occurrence. So don’t know if we’ll be able to drive home once we land in the UK anyway. Yikes. There are no snow plows, or even salt trucks. Double Yikes!

Right now we’re sitting in our interview room just waiting for time to pass. Am trying to stay awake enough to do some work.

(Later--) we ended up going to the Widow Scallon’s a pub across the street from the hotel. I finally had a “pint” but it wasn’t Irish beer. I wanted a lager and they were out, so I got a Carlsberg, which is a German beer, I think. Sure tasted good. My first beer in Ireland.

(Still later--) Now I’m once again in the James Joyce Balcony Lounge, but things are quite different than they were on the trip to Ireland. First of all it’s 11:10 PM and I’m exhausted. Where’s Simon, you might ask? Good question.

He decided that since we paid extra for the Rapid Ferry that didn’t materialize, he was going to see if we could get a stateroom for free. We were told we’d have to wait until after we left port because they didn’t know how many freight drivers were going to need cabins. After we ate something he went to have a fag (cigarette) while I came up to the balcony to read. Soon I saw him crook a finger at me and when I joined him, he grinned, “I’ve been naughty.” But he wouldn’t tell me about it except to say, “Don’t get mad.” I followed him to our cabin. He indeed got it for free. It was large, with two beds and a huge bathroom that was wheelchair accessible. In between bouts of giggles he confessed. He’d told the purser that the reason he’d booked the earlier rapid ferry was that he was traveling with his decrepit, disabled mother and she couldn’t sit for more than an hour at a time, so they gave him the stateroom gratis. I was so mad, I said, “I’m the one who got in trouble with immigration because I wouldn’t lie about why I was in the UK, and you’re lying on my behalf?” Then I too began laughing and couldn’t stop. So I crawled into my bed and finally the giggles subsided. Just as I was relaxed enough so that I could maybe doze off, the noise of the engines got so loud that I could hardly stand it. Wait—the engines were in the room. Wait—the engines were in the bed across the cabin. Wait—the engines were coming from Simon’s mouth. Snores! Oh crap. So I got up, put on my shoes, went to the galley, grabbed a hot chocolate, and here I sit. With the other stateroom-less people in the James Joyce Balcony Lounge. (Sigh.)

(Later--) The trip through Wales was without incident. When we drove into England, we hit a little snow on the ground. Nothing major. But when we got to Altrincham the roads were icy and dangerous. Simon lives in the Peak District (with wife Sarah and kids Franny and Nathan). There was about 5 inches of snow there, since they live about 1000 metres above sea level.

As for me, I walked in the door, dropped things on the floor, and crawled into bed about 3:15 AM.

POSTED 29 January 6:36 PM UK Time

27 January, Tuesday: Woke up at 5:30 and couldn’t go back to sleep. So I read until the alarm went off at 7. Can’t wait to get to a hotel tonight where I’ll have access to the Internet. I’m addicted to my email. But I must admit that I’ve loved the extra reading time I’ve had.

We loaded up Simon’s car with our luggage and met Kev for breakfast at 8. I really enjoy having breakfast with them. It’s a fun part of my day.

Went over to the training site at 9 and the participants arrived at 9:30 for the training. I like the people in the program. Coffee breaks and lunches are quite fun. Mary works in the kitchen and has been so generous and kind to me. I gave her the Wisconsin souvenirs too.

The Q&A session went really well after class, and we're hopeful of getting the contract. That was the main reason I was there--to assist in this.

Simon and I said good-bye to Kevin and were off at 3:30 for Dublin. I really wanted to get pictures of the castle at Cashel, so we rushed to be there while it was still light (gets dark right now around 4 or 4:30. There was a huge long detour that delayed us but brought us through miles and miles of rural Ireland. Gorgeous countryside with ancient walls everywhere. I loved it and we still got to Cashel with daylight left and a little spark left in my camera battery.

Got to Dublin by 8 and searched around for the hotel. They do have Internet connection but it equates to about $3 per minute. That’s MINUTE. So I didn’t do much but download my email. Will catch up when I get home.

One bad thing—I left the resumes we need on my desk. Damn! Friday was so crazy at work that somehow I forgot them. Luckily I did bring the schedule of interviewees and the questions. Yikes—what a dope. Another time to feel stupid and it had nothing to do with language differences.

Will try to forget about it and will ask Claire or Carole to fax some of the resumes to the hotel.

POSTED: 29 January 4:20 PM UK time

26 January, Monday: Before I forget I wanted to write about an experience from the office. I may have told part of this before…When I went down to the café at work on Friday to get lunch, the woman taking my order looked up and said, “Oh, yes, you’re the woman who says ‘yes’ to everything.” I burst out laughing. She was referring to the experience I had the first time I ordered a jacket potato at work. The young man said, “Ya wan brrr?” I said, “Sorry?” He repeated it. I said “yes.” Then I turned to Claire and asked what I’d said “yes” to. She laughed and said, “butter.” The guy had asked, “You want butter?” So I laughed too and became the woman who says yes to everything.

Anyway, back to where we are in Cork. Last night, my pillows were nearly halfway down the bed, under the duvet cover which didn’t reach to the top of the bed. (When I asked Simon about it this morning he said his bed was the same way.)

The bottom sheet was flat and tucked in, but looked and smelled clean. So on the shelf there was a clean sheet, to be used for the couch. I pulled that down and wrapped myself in it, so the cover didn’t touch me. I did sleep well, however.

Simon, Kev and I met for breakfast at 8. It was good to see Kevin again, as I’ve known him for years and we served on the International Advisory Board together.

I had coffee and toast for breakfast. Ordered whole wheat. Got two teeny-tiny pieces of bread that I thought wouldn’t fill me up, but they were so dense. I was full.

Got through the “roundabout from hell.” A horrible, laughable experience. Everyone in Kev’s session laughs about it. It takes absolutely forever to get through and it feels dangerous. I certainly get my adrenaline fix for the day.

Anne Marie, our contact person, is a delight. Just the kind of person I’d hoped to meet in Ireland. Her lilt is uplifting and she always makes me smile. I gave her a cheesehead eraser and a “Big Cheese from Wisconsin” sticker.

Kevin worked hard all day at the presentation and it was so enjoyable to watch him deliver the training. A real pro.

Simon and I—as trainers also—had a hard time just sitting and watching. I always itch to be up there doing it. But then I remember the rigors of traveling every week and I become quite content with sitting and watching.

After work we went through the magic roundabout (another name for it) and went back to the hotel. I did some work, then we met at 7 PM for dinner.

The restaurant that was recommended to us, about a 20 minute drive, stopped serving at 7. So we looked for another place. Finally found a pub/restaurant right across the street from the hotel. The Brog Pub (means Shoe). Lovely atmosphere with a huge, gorgeous, wooden bar, a gigantic stone fireplace (welcoming and warm), rustic tables and chairs and plank floors. Other than not being smoky and dark, it was definitely an Irish pub.

The service didn’t live up to its potential. Pity.

Back to the hotel. I took another sheet off the shelf to use as a top sheet, and read until about 11. That felt luxurious.

POSTED 29 January 3:06 PM UK Time

25 January, Sunday: Up at 7 and out at 8 to look for coffee. Starbucks didn’t open until 9:30, Tesco not until 11, but Subway was open as was McDonald’s. Got coffee at McDonald’s take away and had it at home with toast.

Carphone Warehouse isn’t open today, so I’ll have to wait until Thursday to exchange my phone. I hate to be without my mobile, but Simon has his and Kevin will have his so I certainly won’t be out of touch.

Tidied up the flat, watched a little TV and Simon arrived around 11:20.

It was actually a gorgeous day and I thoroughly enjoyed the ride through Wales. Saw three castles and lovely villages along the coast. Was intrigued by all the road signs, in English and Welsh. Took some pictures but they aren’t as good as I’d hoped. (Wales=Cymru.) Simon said the only reason people speak the Welsh language is to make the English angry. (Ditto with the road signs being in two languages.) Of course, he was joking. Sort of.

When we got to Holyhead we joined long lines of other cars waiting to get on the ferry. The ferries are HUGE. Ours is the Irish Line’s Ulysses and I’m writing this on the James Joyce Balcony Lounge. This ship is like a cruise ship with the top deck being the 11th floor. We’re parked on 7 and sitting on 10. Nine holds a cinema, restaurant, shopping, gaming lounge and family lounge with a play area for the kids. It’s fun. The only bad thing about where we’re sitting is that there are no windows. I’ll go outside again as we near Dublin. The crossing is three hours on this one, classified as a leisure ferry. The rapid ferry on the way home will only take an hour and a half.

After we arrive in Dublin, we have a three and a half hour drive to Cork.

The drive was quite fun. It was dark and I couldn’t see a thing except when we drove through towns. Well, sometimes I saw the odd cow or beautiful stone fence. After the gorgeous castles in Wales, I could only imagine the beautiful castles I was missing on the long drive from Dublin to Cork. Then suddenly well-lit and rising out of a high hill was an astounding castle. It looked like a castle out of a fairy tale. Of course, I didn’t get a picture. Since it was dark, I’d put my camera away. Drat.

Wanted to add that it was so cool in Dublin driving along the River Liffey, then driving by signs that pointed to destinations previously unknown to me except in my dreams—Cork, Tipperary, Blarney, Kildare, and so on. This is lovely and I can’t wait to come back so I can see the scenery during the day.

We spent the time driving in the dark and singing singing singing. Sang the best of Simon and Garfunkel, James Taylor, and I discovered a new artist, unfortunately dead. Simon has several CDs by Eva Cassiday. She’s marvelous. Simon will copy some CDs for me.

We finally arrived in Cork after 10:30. The Travelodge Hotel isn’t a luxury accommodation by any stretch of the imagination. No Internet access. Ugh. So I’m without my mobile, my email and can’t dial out from my room without a phone card which I don’t have. Okay, this reminds me about the bad part of traveling.
POSTED 29 January 1:30 PM UK time

Saturday, January 24, 2004

24 January, Saturday: Up at 8. No sign of a cold. Maybe it’s all the painting going on in my building—allergies. My front door still has the new paint smell and they did my hallway yesterday. Well, I can only hope that’s what it was. I’m sitting at Starbucks having coffee and feel fine.

Today I must do laundry, clean, pack for the trip and work on a weekly report that’s due Monday. Guess it’s very fortunate I feel so good.

As I sit drinking coffee—it hit me how many people here buy flowers. No matter what store I’m in, people buy bunches of flowers with their groceries or stop by flower stalls outside. I don’t notice it nearly as much in the US.

Also the politeness, it extends to glances as well. I’d already talked about eye contact not happening with strangers, but it’s beyond that. A couple was arguing rather loudly in Sainsburys as I was having my coffee and no one looked but me, this nosy, ill-mannered American.

Later—I’ve been doing laundry, the machine both washes and dries. It’s been 2.5 hours and my towels are still in there. Doesn’t actually “dry” them, but rather “damps” them. Most things have to be hung up a bit after removing from the dryer. No complaints, though. I’m just grateful to have the machine in my flat.

Shopped for flat sheets. Hard to find here. People don’t use them. Rather—they use a fitted sheet and then a duvet cover on top. Carole said her folks use a flat sheet but they’re the only ones she knows.

The flat sheet was twice as expensive as the fitted and is huge enough for a queen sized bed. I think it’s actually made to be a non-fitted bottom sheet and be tucked in. But I’m using it as a top sheet.

At least it will lessen the frequency of washing the duvet cover. Getting the comforter in the cover wasn’t easy.

A couple of bad things today. First of all, I pressed disconnect on the AT&T button on the computer and walked away, thinking I’d disconnected from the Internet. Five hours later, I tried to call BT and noticed the phone was making a funny noise. Then I noticed the computer was still connected. And BT charges by the minute. Oh, crap. I asked BT if I could get the charges reversed, but no, they said it was human error, quite rightly. And I have to pay the price. Shoot. And I sure will pay it. I certainly won’t ask my company to pay that part of the bill. I feel rotten about it. Always makes me sad when I do something really stupid. Guess I’m sad a lot. Nah, just kidding. I’m seldom sad, even when I’m stupid—or maybe because I’m stupid. Ha—that made me smile.

The second bad thing was that I can’t get BT Broadband because you have to get a 12 month contract. I’m so very bummed about that, I can’t tell you how much I was looking forward to being able to work more quickly at home and also to be able to use my webcam so my grandkids could see me when we talk.

I can check out some other ISPs that provide Broadband. Many of them have monthly plans. Will do so when I get back from Ireland.

Cleaned a bit today, shopped, did laundry and watched a few movies. Tonight will finish packing for tomorrow.

Posted at 7:13 PM UK time

23 January, Friday: Walked to work again, but this time only because I got confused by the bus station. So many buses and some go toward work and some don’t. As I went from station to station, reading the schedules and trying to see which one was the next to go to Broadheath, I suddenly thought, “Is this a sign that I should be walking?” Made me laugh. But I walked.

Simon left a message at work that he wouldn’t be in, a sick kid. So it’s just Carole and I. I’m very pleased that my first few days in the office weren’t terribly busy with calls. Today made up for them big time, including making calls for Simon for the next interview day in early February. I planned to do other CPI work at home.

It was 5:10 and Carole and I were getting ready to close the office when the phone rang. I answered and it was someone wishing to register for a progam in Belfast. Carole took the booking while I finished making copies of the forms Simon and I would need for Dublin next week.

I was more tired than I’d been since I arrived. Sincerely, I don’t know how Carole does it alone on Monday and Friday. Certainly, I think we can help a bit with different ways of organizing or doing tasks, but it’s still a lot for one person to do. I know I’ve only been in the office for just over a week, and I’ve got so much to learn. It’s very different. I felt very competent in the US; had been trained in most aspects of the company, but then I could always phone Mel or Raquelle for assistance. Now, if I’m on the phone with a customer, it’s not very easy to do that. Now, if Carole’s in Shipping—there I am. Luckily, Instructor Calls are no problem for me, but I’m not adept enough to do registration and orders. I know it in my head, but it hasn’t translated to real life yet. Carole and Claire do the “hard” stuff on the databases, but I’m able to answer questions and assist in other ways, while I’m trying to get the “system” of the office figured out.

Of course the UK office is only supposed to take up about 60% of my time, and that hasn’t been the case in the beginning. I do love it, and find the whole experience fascinating.

Funny, the reactions I get when I answer the phone. Some people act surprised and to one guy I said, “It’s obvious I’m from the states.” He said, “Well, that’s what I thought but didn’t want to insult you by saying so.” I kind of laughed and he quickly covered by saying that I could be Canadian and lots of Canadians are insulted when you mistake them for Americans.

I walked in pouring rain to the bus stop, with my umbrella buried in my bag. Another lesson learned. Always keep the brolly on top. Anyway, by the time I got home, made dinner, and dealt with email I was bone tired.

When I went to bed last night about 10, I read awhile as I do every night. (It’s been years since I haven’t had a TV in my bedroom. I like it.) I tried to go to sleep about 10:30 but I noticed that I wasn’t able to breathe through my nose. I’d taken my decongestant and antihistamine but decided to use a nose spray I had as well. No use. Got up and read until midnight and also got on my writing bb to talk to friends but felt horrible. Finally I was able to sleep. I was so afraid I had a cold. Yuck. I want to experience an Irish pub next week so I will NOT be sick.

Thursday, January 22, 2004

22 January, Thursday: My big news is that I walked to work today. It was fun and invigorating. Light mist but no rain. By the time I got to the stairs at work I was feeling like a million pounds (the currency, not the weight). Then the dreaded stairs. Just yesterday I was practically running up them. Now I could barely drag myself from step to step. The laptop on my back had matured into a PC. Sweat poured off my brow as I huffed and puffed my way to our office. I felt like a million pounds (the weight, not the currency). (Claire just said, “You’re making it sound like it’s the Empire State Building.”)

It took me forty minutes to get to work, Carole said it’s about two miles, so I didn’t aerobicize, but I did okay.

After a check of my emails, I did a phone interview for the Ireland position. Following that, I once again called Carphone Warehouse regarding my home long distance service. Andy, the manager, hadn’t gotten back to me for days. But a sales associate named Rosie answered, said Andy was off and could I call back Saturday. I said no, I couldn’t wait any longer and I gave her the details. At first she couldn’t understand what I wanted (oh no, not that again), but was able to help me, and soon I’ll have 5p a minute LD from my home to the states. Andy won’t get a cheddar eraser, but Rosie will.

After lunch, I did a few more phone interviews and had an hour long conference call concerning the US part of my job. Then I spoke to Jill and the kids. That sure made me smile.

I also spoke to Jennifer, the immigration consultant. Things look good. She’ll get the forms to me soon and we need to get some info from our Chartered Accountant here. Then we’ll file the documents when I return from Ireland. I’m going over by ferry with Simon instead of flying. He said he’d appreciate my assistance with a meeting with a customer in Cork prior to doing the interviews in Dublin. We can only do one full day of interviews as he needs to get back for a meeting the following day.

Heard from my friend at Comedy Sportz Chorley. I’m going there next Thursday evening after work. That should be fun.

The day just flew by. So much to do.

Took the bus home. Okay, I’m a wimp. Did some grocery shopping—and then home for dinner and the BBC.

Wednesday, January 21, 2004

21 January, Wednesday. 9:10 PM UK time: Did you ever feel really stupid? I mean really stupid? Well, that’s how I felt when I boarded the bus this morning.

I had no trouble finding a bus I needed, because many of them go to Broadheath, the section of town where our office is located. It’s a short distance and only costs 60p for the trip. A great deal. And I was grateful it didn’t rain today, since there’s still a good little walk after getting off the bus. I’ll be walking the entire distance some days—as it’s not overly far—just depends on how tired I am.

Oh, to get back to feeling stupid, I got on the bus and asked the driver how much to go to Broadheath, and he had to get me to repeat it a few times. I have a mid-Western, almost non-accent. As a trainer, and an amateur actor, I think I enunciate fairly well, but this dratted American twang must be unsettling to the British ear.

The bus ride itself was fun—I was the only one on the bus besides the driver.

Got to work a few minutes before eight. Luckily Carole had gotten office keys for me, so I got an early start on the day. But not having had coffee yet, I really smiled broadly when Simon arrived with the new coffeepot. Hooray. It was a delicious brew.

For lunch I had another jacket potato with baked beans and cheese. Excellent. And today was Claire’s birthday so she brought in a wonderful pecan cake which we shared for afternoon tea.

Simon and I did several phone interviews for the Irish position. We have some good candidates to be interviewed in Dublin next week.

Still don’t know if I’ll be able to go or not. Spoke with our immigration consultant today. She’s dealt with the Home Office and they know I’m in the UK. We’ve been completely above board about it. I gave lots of info to the consultant and she’ll fax the completed forms to me tomorrow. Simon’s out tomorrow at a meeting, but will sign his part on Friday and we’ll mail it off. The Home Office said they thought they’d have it done in a week. I hope sooner.

Left work at 5:30 and walked to the bus. Caught it at 5:50 and was home by 6:05. And only five minutes of that was on the bus itself. Pretty cool.

Finished the pizza for dinner, worked on emails and watched BBC. Will the excitement ever end?

Tomorrow night is Comedy Sportz in Chorley. It’s quite a trek. Bus to the station, Metrolink to Manchester, train to Chorley. The workshop is from 7-9, so if I go, I can count on a late night. Waiting on directions on how to get there once I arrive in Chorley, so I still don’t know if I’m going.

Tuesday, January 20, 2004

20 January, Tuesday: Up at 6:30 as usual. Walked in the rain to Starbucks as usual. But what was unusual this morning was that some painters are working inside the apartment building today and needed access to the front doors of the four flats on my floor. Simon was picking me up at 8:45, so at 8:15 I said to a painter that I’d be here for another ½ hour and they could have access to both sides of my front door for ½ hour. He said, “Srrrrr?” I said, “Pardon?” He said, “Srrrr?” I said, “Excuse me?” He said, “Sorry?” I said, “Oh, SORRY!” Then I repeated my original statement. He said, “Sure, kalmva;;;eahovhoidonvn.”

I laughed and held up my palms in the universal sign of “I don’t get it.”

Upshot was that I left for work with my door open and unlocked. The painters said they’d be there until 4 and I hoped to be home by 5:30, so I figured my place would only be unguarded for 1 ½ hours. I love the UK.

Simon and I went to breakfast where we had a nice chat about the office. We went to a fabulous restaurant –Tesco’s. Made me laugh that we went to one of my hangouts.

Got to the office and we reviewed resumes for people to interview for the Ireland position. Did a few phone interviews and set up formal interviews for Dublin for the 28th. I’ll fly to Dublin on the 28th and I’ll take the car ferry back with Simon. I was so excited to find out we’d take the ferry from Ireland to Wales and then drive through Wales to get back to Altrincham. Then I found out it would be at night. Well, I’m still taking my camera. Maybe it will be a full moon.

After work we bought a coffee pot for the office. Hooray. I’m so glad Simon loves coffee. I can benefit from that.

He dropped me off at home and I called Jill and the kids. It brought tears to my eyes to hear my grandkids voices. That has nothing to do with being in the UK. I cry every time I talk to them anyway. They are so beautiful and love talking to their Grandma. It was fun talking to Jill too. She’s been reading my blog and keeping up with my activities.

I then walked to the bus/train station to see about the bus tomorrow. Office was closed. Then I walked to Pizza Hut and ordered a small pizza which will be good for a few meals. I made sure I got a lot of change so I’ll have exact change for the bus tomorrow—whatever the cost is. ‘Cause I don’t know.

Now I’ve been watching “Celebrity Fit Club” on ITV. How funny is this? Eight overweight (really fat) celebrities go to fit camp, do activities, and weigh in every week. Bet that this will be on in the US next year. We always copy the wildest of British TV.

I’m still laughing, and don’t feel quite so bad about my own weight predicament.

19 January, Monday: I walked in the rain to get coffee. What a rotten day. At least it’s not very cold. Fun to notice all the various rainwear. Lots of students bundled up on their wet way to school, but perhaps it’s not cool to use umbrellas because they don’t. Instead they walk together wet and laughing. We adults all use umbrellas and despite that, get wet anyway. It made me laugh.

Carole and I were the only ones in the office today and were busy, even though there weren’t many phone calls.

I got home at 5:45 and made dinner. Salad and, get this, parsnip croquettes. Oh my they were good. I’d bought them a few days ago ready-made. Parsnips and potatoes with gruyere cheese and rolled in breadcrumbs. Just popped them in the oven and mmm-mmm good.

After I ate I worked on emails for a while and now am sitting on the couch with my feet on the coffee table—feeling very comfortable. Sorry this edition is boring but that’s the way it is. It wasn't boring for me--I like work. But it's not much to read about.

I have a feeling my work week will be like this. Nothing more than work, dinner and bed. But that’s fine. My weekends will make up for it. I hope.

Monday, January 19, 2004

18 January, Sunday: Woke up at 1 AM and worked for about an hour. Consequently I slept late, but was still on time for Mass. It’s a 15 minute walk to St. Vincent’s. Didn’t think it was that far but it’s all uphill. Coming home will probably only take a minute and a half. Nice church. A bit more conservative than I’d choose, but it will be fine since I plan to be away many weekends anyway.

A few words in the Mass were different, but not many. Funny how when I walked in I felt at home. That’s one of the beauties of sharing a faith with millions of other people. Found myself thinking about the young missionaries and included them in my prayers, that they’d be safe.

It was neat walking to and from church, cool, crisp, wet but not raining. Not too many souls about. The church was very old and beautiful with the Gothic flying buttresses and lots of warm wood everywhere.

After Mass I ran (okay walked) to Woolworth’s to return something I’d bought yesterday. Not many stores in Altrincham are open on Sunday, but a few cafés, Woolworth’s, Tesco’s, and Sainsbury’s. Didn’t notice any pubs open, but it was still early. Don’t know if it’s “dry” here on Sunday.

I’m at Tesco’s Café. Had a First Elevens (the vegetarian version). I know “elevenses” is a term used for the midday meal/tea. So perhaps that’s what this was. I love that the British portions are smaller than the US—I can eat lots of different things and still not get overfull. Had a small cheese omelette (took two bites of it, didn’t like it much), baked beans, potato wedges, grilled tomato, toast, and coffee. The beans and tomato are foods that appear at most meals. Fine with me.

Now off to get food for tonight and to get busy at home. (On the way, I discovered that pubs are open on Sunday. Whew! That’s good.)

I don’t think I’ve mentioned about my gifts to people who are nice to me. I went to the Celebrate Wisconsin store before I left home and bought lots of small Cheddar cheese erasers (called “rubbers” over here—don’t snicker). They’re like miniature cheeseheads. Also got lots of big stickers that say Big Cheese from Wisconsin. I gave one to Michael the bartender yesterday and also a server at another place. They liked the surprise.

For dinner I had a jacket potato (baked at home this time) with baked beans. Had never eaten them together before, but it was quite tasty.

Afterward, I read through a lot of the information I got from the TIC. I guess Wednesday will be my first day on the bus. I’m actually looking forward to it, and even walking in the rain from the bus to the office.

Sunday, January 18, 2004

14 January, Wednesday: After Starbucks, I walked all around the Town Centre, again just a few blocks from my home. Very convenient since I’ll be walking everywhere. And if any nieces or nephews visit me—good news—within three blocks of my place are MacDonald’s, Subway and Pizza Hut. No need for you to be fearful about food.

Since I had no idea where to eat, plus I was exhausted, I got a takeaway sandwich at Subway (takeaway=to go).

When I said my apartment was perfect, I spoke too soon. At 4 PM, on the dot, music began blaring above my head. The bass rattled my bones. I thought, at least it’s music I like, but it was way too loud. Good news is that it stopped at six. Bad news is that before six the downstairs neighbor started and it was much worse. Besides rattling my bones, it made my teeth hurt. But it stopped around seven. At 7:30 I decided to pack it in. Counting my naps on the plane and here, I’d had six hours sleep in two nights—I was beat. I passed out immediately. At 9:30 I was almost thrown out of bed by the horrendous crash of bass coming from down below me again. I guess he went out for a while, but returned.

So loud I couldn’t even read, much less sleep. Un-freakin’-believable. I was too tired to get dressed again to knock on his door. He probably wouldn’t have heard me anyway.

I thought it would stop at 10—apartment rules perhaps? No such luck, at 10:30 he turned it down a bit, but didn’t turn it off until eleven. (Found out later from Carole that the rules say no loud noise after midnight. Yikes.) I slept from 11-1, 1-3, and 3-5. That, plus my two hours earlier gave me 8 hours. Wonder why I don’t feel well-rested?

15 January, Thursday: Finally got out of bed at six, showered and went to throw away the rubbish. The bins were nowhere to be found. I tried to get back in my building and couldn’t get my key to work—luckily a young woman was coming outside, name of Karen. I wanted to ask if she lived above or below me, but didn’t want to make her mad…I needed her help. She let me in and also told me the rubbish bins were in a small building, but I needed the combination. She very kindly gave that to me as well.

I walked to Starbucks but it didn’t open until 8. I went to Tesco and their café didn’t open until 8, but the young woman did offer to sell me a cup of coffee.

All’s right with the world.

Carole picked me up at 8:30 on the dot and took me to the office. I don’t think I’ll ever walk there after all. It's a good two miles from bus stop to bus stop. Even with taking the bus it’s a least a quarter mile from where the bus drops me off to the office. (Okay, maybe I will walk. But not with the blasted computer.) Then there are the stairs. The stairs there are steeper than my apartment. No complaints, I’ll get in shape, but lugging the computer case up and down every day is going to be a pain. So not only will I be in shape—I’ll have muscles.

The office is lovely. The main room has Carole’s desk in one corner, Simon’s on the other end, and two in the middle—Claire’s and mine. In another room (the old shipping room) are desks for Mandy and Kevin but no computer connections yet. The copier, fridge, and tea kettle are in there also. The next suite down the hall houses the new shipping room. It’s spacious, but getting more full by the day.

Claire arrived and it was good to finally meet her. Spirited and fun. She doesn’t work Mondays and Fridays, so I’m glad I started on a day she was there.

For the first several days I’m just going to listen and observe. Every now and then I took a phone call, either because it was an Instructor call or because Carole and Claire were both busy. There weren’t too many phone calls, and both women said that was unusual.

I didn’t bring my lunch because I hadn’t shopped for that kind of food, so I went with Claire to the café on the ground floor. They never eat there, but get their food takeaway so they can get back to the phones. I got a jacket potato with coleslaw on it. Thought I’d take a chance and try something new. When the guy asked if I wanted “brrrrr” with that I had so say “Sorry?” several times, but still didn’t understand. Claire said, “He wants to know if you’d like butter with that.”

“Yes, please,” was all I could say. Claire explained that sometimes people leave out the middle of words and you have to kind of fill-in-the-blanks.

Nevertheless, the jacket potato was tasty. They have so many options to go on potatoes. I’m sure I’ll try lots more.

Carole gave me a ride home at 5. This time bringing with us a phone and TV that had been left at the office. Carole graciously carried the TV up the stairs, since I’d carried it down the stairs at the office. I think I got the best of that deal for sure. The TV is small but it has a tape player built in, so that’s cool. I have a DVD player in my computer, so I’ll be able to watch movies in both formats.

Was going to stay in, but I needed a connector to go from the TV to the antenna connection in the wall. Went to Tesco and also bought more groceries. Walking means buying small amounts at any one time. I probably will end up at a grocery store every day.

I bought pasta and tomato/black olive sauce and finally cooked a meal. But first I had to learn how to operate the stove. All of the outlets have switches on the wall, so besides plugging something in and turning it on, you also have to turn on the outlet. I couldn’t get the stove to work, so I got out the manual. There’s an igniter button you need to hold down as you turn the knob on the gas stove. It still didn’t work. Then I noticed that on the wall there was a switch that said HOB. You guessed it. The top part of the stove is called a hob. Once I flicked the switch, it worked and I had a delicious dinner with plenty left over for tomorrow.

I watched a little TV (luckily I watch BBC America at home so I knew what I was in for). Then to bed at 9:30. No noise at all tonight. Ah, blessed sleep.

16 January, Friday: Up at 6:30, Can’t believe I slept 9 hours. Feeling much more alert this morning. At 8 I walked to Starbucks. Really raining today. Got my coffee takeaway and walked a little in the rain. Luckily I bought a new trench coat before I left home, and Jude gave me a nifty rain hat. Plus I had my every present “brolly.” I definitely wasn’t going to get too wet.

Carole picked me up at 8:30. Claire doesn’t work on Fridays, so Carole and I were alone in the office until Mandy (Instructor) joined us. She’d taught all week at a beautiful, ancient hotel and showed us the brochure. Unbelievable.

It’s fascinating how one person, Carole, does so many jobs. She has a lot of energy. I’m glad I’m there to take phone calls and to talk to CIs for her. Many of the Certified Instructors express surprise to hear an American voice in the UK office. The morning wasn't busy but the afternoon sure was.

I brought my lunch today—sandwich and crisps (chips).

Talked to the US office several times. Simon arrives back here on Sunday and in the office on Tuesday. He said he’d pick me up Tuesday morning and we’d have breakfast and chat before going to work. Carole’s picking me up again Monday, so I won’t have to take the bus to work until Wednesday. Cool.

The week after next on the 28th, I’ll meet Simon in Dublin to interview applicants for an Ireland-based position. I can’t wait to go to Ireland. This will happen—IF I get my status here sorted out. Turns out I did need a work permit after all. Our HR person back home is working on it, and I had to email my resume to her. I’m to stay in the UK until I get the permit.

I hope it gets cleared up soon. I also want to fly to Denmark on the 26th. Beata’s mom is having serious surgery that day. (Beata is my daughter-in-law.) Beata and Rob are still in Japan and may not be able to make it to Denmark to be with her mom. I spoke to them on the phone and said if they couldn’t be there I would. So I’m praying my work permit comes through so I can leave and re-enter the country with no problem.

Home at 5. Ate leftovers, and worked on the computer. I tried to connect to the Internet, but it turned out the phone wasn’t working after all. I could hear a dial tone, but nothing happened. I’ll need to take care of that tomorrow.

Watched a little TV, did dishes, and to bed by 10. Exciting life, huh?

17 January, Saturday: Up at 6:30. When I turned on the bedroom light, it popped. Bedside lamps worked, so I thought I’d need to buy lightbulbs. Then I noticed that no overhead lights worked, including the bathrooms. Got out manual and read directions on circuit breakers (not called that here). Luckily I remembered to pack a flashlight. Went to the hall closet and remedied situation. Lights on except in bedroom. I guess when one light blows, they all do. Kind of like Christmas tree lights.

Then, no hot water. There’s a machine/heater in the kitchen that controls burners on hob, hot water, and heat. Amazing. Instead of a whole hot water heater full of hot water, this heats as you need it. And it’s efficient. I’ve never run out of hot water while showering, and it heats up very quickly. But now—no hot water. When I checked the machine, a read light was flashing. Oh-oh. Back to the manual.

Oh, if only I understood the language. After a lot of thought, I found out where the “fault” was and fixed it.

I’m very proud of myself. NOW. But yesterday, when I couldn’t figure out how to get the window shade back up. I pulled and pulled until it was extended all the way, but couldn’t get it to roll back up. At work, I emailed the landlord. There’s a cord on the side that you pull. DUH!

After an already full morning, I went to Starbucks at 8:30 for coffee and a roll, where I’m writing this. Have my daypack full, looking forward to tramping about all day. To TIC first (Tourist Information Center), then to bus/train/metro station to get timetables.

At TIC will get maps and will also find out where nearest RC church is (as distinguished from C of E churches). Also need directions to BT office and cell phone place. Jude’s old phone from the office died.

At noon. Now sitting in a pub (Weatherspoons) having a jacket potato with 5 bean chili on it. Having a coke instead of a pint (of beer).

Still haven’t scoped out a church. Will try again after lunch.

After Starbucks I went to the train station for info and timetables. I thought about following Carole’s suggestion and taking the metro to Manchester tomorrow, but I think I need to stay home and work. Anyway, I got a lot of info regarding transportation and need to read it before I have any idea what I’m doing.

Then I went to TIC. In a way they were very helpful, but there was a communication problem too. I need to keep reminding myself that I’ve only been here since Wednesday and it takes a while to learn a new language.  I left TIC with lots of brochures and booklets and I look forward to reading them. They also directed me to the other places I needed to go. I forgot to ask about the church, though.

I went to Car Phone Warehouse to get a mobile phone. Told Andy, the manager, I was shopping around. He gave me a written guarantee that he’d match a lower price if I found one. So I got their cheapest phone ₤29 and the cheapest “pay as you go” plan. It’s from Virgin Mobile. (When I went back later regarding another matter Andy said, “Yes, you’re the Virgin.” He was quite serious and didn’t seem to understand why I was laughing.) Andy also showed me a much cheaper rate for long distance from home. He said they have a ₤500 challenge. If BT matches their rate, they’ll give me ₤500. It’s only 5p a minute to call anywhere in the states and 9p to call Japan. Very good deal. But they need a chequing account number from here so they can debit. I’ll have to see what I can do.

Went home for a bit to charge the mobile a bit more and to use it to call BT. Seems the reason my home phone doesn’t work is that there’s no work order. Well, I’d called from the US to ensure it would be turned on by the 14th and was assured it would be and that I could order broadband by the 21st. She apologized and the phone is being turned on today. So I’ll be able to order broadband on the 24th. Shoot. But I’ll try to connect to the Internet via the regular phone line tonight. Hope it works.

After that, I walked through Goose Green for the first time. It’s a lovely, quaint shopping area about a block from my flat, and offers a short cut to the Town Centre only another block away. Goose Green sports itty-bitty shops and restaurants. Don’t know if my hips will fit in some of them.

Barclay’s Bank was next where I was told I could open a chequing account with my passport and a UK drivers’ license or a bill from a utility company with my name at that address. That won’t happen. First, no UK license. Second, utility bill is in CPI’s name, but BT bill will be in mine. Don’t know what to do about this. Will talk to Carole on Monday.

After the bank, I came to Weatherspoons, where here I sit, having a coffee after my meal. Excellent food.

I asked Michael, the bartender, if this place was an okay pub for me to come into alone at night for a beer. He said, “Yes, all kind of folks come in here.” Somehow I’m not convinced. I know some pubs are frequented by men, others by trendy youngsters. Hope some are frequented by women in their 50s.

They do have a nice non-smoking area called the “Family Area,” where kids can be until 5 PM. After that, the section is for adult non-smokers.

Speaking of that—I’ve found two happy surprises. One is that there are many completely non-smoking places, Starbucks for one. That pleases me. Two is that there are tons of vegetarian options in restaurants. In grocery stores too, I notice things are marked “suitable for vegetarians.” That is just the opposite of what I expected.

Now I’m off to look for a church. And the sun is actually shining. Another delightful surprise.

Now I’m writing Saturday night while watching Daddy Day Care. Yes, I got a UK Blockbuster Card, my US one wouldn’t work here. I also found St. Vincent’s Church, only about six blocks away. Spoke to Fr. Tony on the phone for about ½ hour. What a nice man and so welcoming. He said the bishop was coming tomorrow and he only makes a pastoral visit every five years. They’re having a big carry-in meal for the parish after the late mass. I told him I still had to come back here and get busy. I’ll probably go to 10 AM Mass. Yes, another exciting evening for me, talking to a priest on the phone and watching a movie.

Saturday, January 17, 2004

14 January 2004 The flight was uneventful. Sat next to a young woman from the Bahamas who is a student at Manchester University. Movie was Finding Nemo plus we saw about 10 Everyone Loves Raymond episodes. I slept about an hour on the plane. We arrived early. At immigration I ran into a glitch. The agent thought I needed a work permit. We talked for several minutes and I finally convinced her I didn’t need one. I think I just wore her down...but I felt strongly about my position. Got luggage with no problem but did have a problem navigating the luggage cart to the taxi stand.

The drive to my flat was fun. Altrincham is a lovely town with many beautiful old homes. An affluent suburb. Felt like a voyeur as I caught glimpses of people’s lives as we drove by. An old man standing in his apartment, holding a piece of paper to the window to catch the light so he could read it. I could almost write a short story about that picture that’s freeze-framed in my mind. The cab ride cost 15 pounds and was worth it.

Carole greeted me at the apartment and we made the long trek up to my flat. She’d told me it was on the 2nd floor. I’d forgotten that’s the equivalent of the third floor in the US. No lift…just stairs.

There was an allotment of 50 pounds worth of luggage and mine weighed 109. One was 61 and the other was 48. However, they didn’t make me pay extra. Ah, the joy of being a GOLD flyer. That 109 pounds didn’t include my two carry on bags. I’m lucky. I was really tired after lugging the bags up those stairs.

My flat is absolutely perfect. Carole did a great job of finding it. Two bedrooms, two baths, a lounge (living and dining areas), and kitchen. The appliances are so very different. I'm sure it will be an adventure learning how to use them. And there's a huge coat closet where I can store my luggage. Carole helped me make up my bed while we waited for a delivery.

After a man delivered the boxes I’d shipped to the office, Carole went back to work. I told her, “All I want to do is take a shower.” As soon as she left, I plopped on my bed. My last rational thought was, “Jude (company president) said to nap for two hours at most.” I woke up two hours later, to the minute. It was 12:30 so I showered and went to Tesco to buy some groceries and supplies. Tesco Extra is a huge store, Walmart Superstore in nature. It’s adjacent to my apartment complex, but hidden from view. Across the street is Sainsbury’s a wonderful grocery store. I’m writing this in a Starbucks located there—all the comforts of home.

(I’m still a victim of labored breathing after carrying groceries up three flights. And, by the way, I feel pretty damn good having toted those extremely heavy suitcases that distance. I believe I’ve lost 10 pounds already today. Okay, maybe not 10.)

I feel really good, just very tired. But I’ll make it until bedtime. I have tons to do at the flat. Right now I have no phone and no television. That’s a lonely feeling. Luckily my excitement makes up for it. But anyway, Carole and I will remedy that tomorrow, but tonight the lack of both forces me to work. If I’m awake enough, I’ll type these notes.

Nah!

Instead, I’ll find a place for dinner, or perhaps it will be tea and toast at home. Stay tuned for the exciting conclusion: Will she choose dining out? Or tea and toast?

Friday, January 16, 2004

13 January continued. About 2 PM seven handsome young men and one lovely young woman came to my gate area and sat. The men wore black or other dark colored suits and white shirts; woman wore a black suit as well but had an ankle length skirt to replace the trousers. One by one others joined them until there were more than 20. All had the ubiquitous nametags announcing them as Mormon missionaries. One person was more beautiful than the next. How do they get them to look so pure? Innocence and good intentions poured off of them, effortless and endearing. I hesitated to engage in conversation, afraid of their proselytizing. Just overheard they're going to be missionaries in the UK. Despite their youth, they seem remarkably self-contained, yet cheerful. However, one boy is unable to temper his exuberance, sneaking behind his confreres, calling a name, and when the colleague turned--snapping a picture, all the while grinning an unabashed goofy and glorious grin. They know I'm observing them because everyone else is also.

As I watch, I note that there are many differences among the similarities. One intense young man, all angles and lines, has yet to smile. Another jangles his coins in his pocket. The aforementioned teasing one continues on his photographic mission. Still another sureptiously watches a gorgeous girl walk by. I haven't seen one yawn yet, perhaps later. Instead of bird watching, I'm missionary watching. My lifelist is getting long.

5:15 PM Now there are 25-30 of them. A second female has joined the group. Adorable, and showing an independent streak by wearing a skirt with a deep slit in the back. You go, girl!

One guy said, "I'll take a picture of the entire group."

I asked if he'd like me to do it. He replied affirmatively. Then a girl asked if I'd take one for her--and you can guess the rest--I had about 20 cameras hanging from my neck and arms. We all started laughing, as did other people in the gate area.

After a bit, three men approached and asked if they could help. At first I said, "No, I'm a camera thief, and this is how I make a living."

One kid said, "I doubt if you could outrun 40 of us." I replied, "But there are only 28. I can do that."

It was really fun and passed the time. It was also a bonding experience in a way. I ended by saying, "I'll wave at you if I see you out and about."

What I learned was that they won't find out their assignments until they get to the UK.

Many people stop by the group and say, "Going or coming?" Then they proceed to tell the kids of their own missionary experiences. I didn't ask one question but listened and learned a lot. A woman told me she and her son were on their way to pick up her other son in the UK. Her eyes shone with tears as sh told how she hasn't seen him in two years and that she'd been counting the days.

I said, "A big sacrifice."

She nodded but gave no complaint. Then she pointed toward her other son and said, "He'll be leaving soon."

"Where is he going?"

She said, "We don't know. You put in the application and wait to hear what you're chosen for."

This is still Day 1. I haven't even left Chicago and my day has been so full. What a day!

Thursday, January 15, 2004

13 January '04 Today's the day!!! Went to bed at 12:30 and woke up at 3:30. Too excited to sleep much. It's now 5. Soon I'll go out to breakfast. Todd S. is picking me up at 8:45 to take me to the bus station at Milwaukee airport. I'll take the bus to O'Hare and will sit all day as I wait for my 6 PM flight. Because of the vagaries of weather, I decided to take an early bus. YAWN!

Ate breakfast at Family Table. Re-packed to see if I could find more room but no luck. Heavy, heavy bags.

Jan called and left a message, I called her back after breakfast. It was sweet of her to call. Beata called last night. That was nice as well.

Todd arrived at 8:45 and I gave him all the beer in my fridge. Don't think it would be good after six months. He dropped me off to a waiting bus. How cool, great timing.

On the bus there were just three of us plus the driver. Darelle was going to Madrind and Jorgen was going to Norway. Darelle will travel all over Europe but will begin in Madrid where her daughter goes to school. Darelle is going to school in Europe too. Part of her education plan is this wonderful trip.

Jorgen (Jurgen) is probably in his 70s. Travels everywhere and loves it. Quite an adventurous spirit. Has a zest for life and a twinkle in both eyes. I'll probably use him as a character in one of my books, because he loves to talk. LOVES TO TALK. I was dying to nap on the bus, but Jorgen kept talking. I couldn't be upset because he was so interesting and has had so many adventures. I loved the experience.

Jill called while I was on the bus. How special to talk to her and of course Kayla and Hunter.

Now it seems like I've been sitting at the airport forever and there's still three more hours before I board.

When I arrived I gave the skycap $5 to take two bags, he deposited them at the counter and booked. Then I had to lug all four bags to the security place to be scanned. Although all four are on wheels, it was still difficult. Two TSA guys immediately offered their assistance and took my bags and carried them about 100 yards for me. I thanked them profusely. After scanning, another TSA agent asked if I'd like to lock my bags before they "went below." That's something I always do but he beat me to it. How cool. Then another TSA agent greeted me so cheerily that I had to remark (for the third time) how friendly the TSA agents were at O'Hare, not to mention the AA agents who didn't charge me for being overweight--my bags, not me--heaven forbid if they'd charged me for my personal "excess baggage." Later, I'll write about my "missionary experience" at the boarding gate.